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My Order

Where is my order?

If your order was shipped to the UK using one of our Royal Mail tracked services, you can see status updates on our Track my Order page. You will be able to track your order if you order via Guest or Registered checkout.

Track order 

Registered Customers  

Your order's current status will be displayed in your Account Dashboard. You can find this by logging in through the 'My Account' area of the website.

Guest Customers 

We will keep you up-to-date by email at every stage of the dispatch process.

If you create an account after you have placed an order with Wob, that order will not appear within your account. 

For more details about our timeframes please visit our Delivery Information page.

If you believe your order has not arrived within the timeframe please don't hesitate to contact us.