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Returns & Refunds

How long does a refund take?

Once a refund has been approved, it is typically processed within 3-5 working days. The time it takes to appear in your account depends on your payment method:


  • Credit/Debit Card: 3-5 working days after processing
  • Paypal: Usually within 24-48 hours
  • eGift Card: Refunds are returned as store credit

If you haven't received your refund after 7 working days, please contact our support team with your order number and we'll investigate.