We’re running a short-term offer to welcome more book-lovers into +Plus. The £9.99 rate is for new members joining during the promotion. Your current membership stays the same, with all your +Plus benefits intact.

• I joined at £14.99 — can I get the lower price?

We understand it can be surprising to see a lower joining rate. Your membership was purchased at the usual joining rate at the time, and you’ve had full access to all +Plus perks since then. The £9.99 price is a limited offer for new members only.

• Will my next renewal be £9.99?

No, your membership will renew at the rate you joined (£14.99). The £9.99 rate is only for new members joining during the promotion.

• I just joined and now the price dropped — can I get the lower rate?

The £9.99 rate is a temporary offer for new members only. Your membership at £14.99 continues to give full access to all +Plus perks, and we really value you as a member of our community.

• Do new members on £9.99 get the same perks as me on £14.99?

Yes. All the +Plus benefits are the same: free book under £5 when joining, free UK delivery on every order, 10% off all preloved books for a year, surprise treats, and more. The price is different, but the perks are identical.

• Is this a permanent price change?

No, this is a short-term promotion. After it ends, joining will return to £14.99.

• Why are new members paying less than me?

The £9.99 rate is a limited-time welcome offer for new members. When you joined, you signed up at the usual joining rate and have had full access to all +Plus perks since then. Everyone gets the same benefits; the price difference is simply about the timing of the promotion.

• Will I get a reminder before my renewal?

Yes, you’ll receive an email before your membership renews with all the details, including the renewal rate.

• Will this offer affect my +Plus perks?

Not at all. The benefits, including a free book, free delivery, 10% off all preloved books, and surprise treats, stay the same for everyone, whether joining at £14.99 or £9.99.

• How long will the £9.99 price be around?

It’s a limited-time offer. After it ends, joining goes back to £14.99.

• Will this £9.99 rate come back later?

We sometimes run special offers, but we can’t guarantee the same rate will be available again. Keep an eye on emails and our website for future promotions.